Global Tour Operations Map

View every created tour worldwide, including drafts awaiting approval, scheduled tours, live tours and emergency signals.

Live Emergency All tours Live now Emergency With GPS center_focus_strong Fit my_location Me refresh Refresh

No live tours available right now.

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Marketing Department

Marketing Control Center

Reports, notifications, documents, approvals, and email communication.

Last 7 days Last 30 days Last 90 days refresh Refresh mail Email Workspace

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Email Messages —

description

Reports Sent —

notifications

Notifications —

folder

Documents —

Create Report Draft

Prepare reports for super admin, management, finance, programs, or QA.

Approval Flow

Super Admin Management Finance Programs QA

delete_sweep Clear save Save Draft

Audience Notification

Create notification drafts for internal teams, users, or organizers.

Notification

Internal Users Organizers

campaign Save Draft

Approval Queue

Drafts, pending approvals, approved items, and rejected items.

Drafts Pending Approved Rejected

No items loaded yet.

Select a pending item to review.

close Reject check Approve

Marketing Email

Email Workspace

Manage conversations, drafts, sent messages, and archived communication.

arrow_back Back edit Compose

Conversations

Select a message to preview the thread.

No conversations loaded yet.

Thread

Conversation details and reply actions.

Select a message to view details.

New Message

remove close

To

Client

Subject

send Send save Save Draft

delete

Drafts—

Pending—

Approved—

Rejected—

7D 30D 90D refresh Refresh save Save Draft send Submit to QA

1ProgramsCreate tour

2Quality AssuranceInspect content & safety

3FinanceVerify pricing & commission

4Super AdminFinal approval

5MarketingPromotion ready

Adventure Title Category Nature Water Culture Air Wildlife Snow Study Wellness Extreme Beach Urban Camping Price Capacity Max/User Date Time Location Type Tour Site Pickup Location Location Name Location Address Description Tour Images 0 / 15 Select up to 15 images. Drag to reorder, choose a cover image, or remove an image before saving. Tour Video 1 maximum One optional tour video. Existing video is kept until you replace it.

Waitlist Recurring

Daily Weekly Monthly Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Media preview First image is used as the cover unless another image is selected.

Ready

Uploading media…

Tour Amenities

Hotel / Accommodation Vehicle / Transport Airport Pickup Tour Guide Meals / Food Drinks / Water WiFi Light / Electricity Security First Aid Insurance Photography Video Coverage Entry Tickets Parking Restroom Swimming Boat Ride Camping Gear Accessibility Support

Production Events

Drafts, pending, approved and rejected company events.

Drafts Pending Approved Rejected

Event	Date	Status	Created	Action
No production events loaded yet.

Administration

Admin & Employee Control Center

Manage admin accounts, employee access, department roles and live presence.

refresh Refresh person_add Add Admin badge Add Employee

Total Admins—

Active—

Disabled—

Online Staff—

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All Roles Super Admin QC Finance Marketing Programs Management All Status Active Disabled Invited Newest Oldest A → Z

Admin Accounts

Manage access, reset passwords and control account status.

Admin	Role	Status	Last Login	Actions

Employee Presence Monitor

Online status, active view and recent activity timestamps.

print Print

Employee	Department	Status	Active View	Last Seen	Last Login	Last Logout

Employment System

Employee Onboarding Review

Review employee applications, inspect uploaded documents, approve staff, and generate department login access.

person_add Create Invite refresh Refresh download Export CSV

Applications Queue

Applications submitted through secure invite links.

Employee	Department	Job Title	Status	Submitted	Action
No applications loaded.

Pending Organizers—

Pending Events—

Open Tickets—

Incidents—

0 support_agent Customer Support Users, attendees, bookings and support tickets 0 how_to_reg Organizer Approvals Pending organizer approval queue 0 verified Approved Organizers Verified organizers already approved 0 block Rejected Organizers Declined organizer applications 0 event_note Event Submissions New events waiting for review 0 event_available Approved Events Published and accepted events 0 event_busy Rejected Events Rejected events with cleanup access 0 report Incident Reports Escalations, complaints and safety issues 0 tour Tour Quality Review Inspect company-created tours 0 forum Live Support Chat Organizer and attendee communication 0 perm_media Media Verification Images, videos and uploaded event content 0 currency_exchange Refund & Disputes Booking issues and payment complaints 0 health_and_safety Safety & Compliance Policy checks and risk control 0 analytics QA Analytics Department metrics and workload

arrow_back Back to QA add Create Ticket

Open0

In Progress0

Resolved0

Urgent0

Live Customer Chat

Incoming messages from customers, attendees and organizers.

Live

No active chats yet.

C

No conversation selected Waiting...

Select a conversation to view messages.

send

Support Tickets

All customer concerns and assigned department actions.

All Status Open In Progress Resolved Closed All Departments QA Finance Programs Marketing Super Admin

Ticket	Customer	Category	Department	Status	Priority	Action
Loading tickets...

Finance Department

Control Centre

Revenue£0.00

Commission£0.00

Organizer£0.00

Errors0

7D 30D 90D YTD refresh sync download undo receipt_long summarize

table_chart

Spreadsheet Sync

Event Country Finance Master Biovellcompanylimited@gmail.com

TransactionsPending

PayoutsPending

RefundsPending

LogsPending

warning

Exceptions

No issues

currency_exchange

Refunds

No refunds

history

Activity

No activity

payments

Revenue

Add Refresh

No revenue

Expense Management

Office, marketing, hosting, software, welfare, transport, vendor and utility expenses.

add Add Expense

Total Expenses£0.00

Pending0

Approved0

Rejected0

All Pending Approved Rejected

Date	Category	Description	Vendor	Amount	Status	Action
No expenses loaded yet.

Employee Payroll Management

Salary, bonuses, deductions, approvals, and payslips.

payments Add Payroll

Employee	Month	Base Salary	Bonus	Deductions	Net Pay	Status	Action
No payroll records yet.

Automatic Payout Monitor

Tracks event payout processing and transfer status.

AUTO PAYOUTS

Live Completed Errors No Revenue

Event Instance	Status	Organizer Share	Stripe Transfer	Last Scan	Action
No payout records loaded yet.

Transaction Ledger

Ticket sales, commission, organizer share, and finance records.

Date	Event	Customer	Gross	15% Commission	85% Organizer	Status
No ledger records loaded yet.

Private Super Admin System

Owner Records

Private records for total revenue, bookings, payments, tickets, scans, employee actions and sensitive business activity. This section is visible only to the super admin.

refresh Refresh download Export CSV

Total Revenue£0.00Payments + bookings detected

Booking Amount£0.00All root bookings

Payments0Total payment records

Tickets0Total ticket records

Private Activity Records

Automatic owner-only audit trail from Cloud Functions.

Loading owner records…

Booking & Payment Amounts

Every booking/payment amount visible only to the super admin.

Type	Customer	Event	Amount	Status	Date
Loading money records…

My Admin Account

Security, password, and account details.

A

Admin

—

—

UID —

Status —

Last Login —

Security

lock_reset Send Password Reset Email content_copy Copy My Email verified_user Refresh Session

Recommended: enable 2FA inside your Google account if you use Google Sign-in.

Incident Reports

Escalations, complaints and safety incidents.

Incident report workspace is locked until the reviewed staging Worker contract is enabled.

Tour Quality Review

Review company-created tours and internal adventure quality.

Tour quality workspace is locked until the reviewed staging Worker contract is enabled.

Live Support Chat

Communication with organizers and attendees.

Live support chat workspace is locked until the reviewed staging Worker contract is enabled.

Media Verification

Verify images, videos and uploaded event media.

Media verification workspace is locked until the reviewed staging Worker contract is enabled.

Refund & Disputes

Review booking issues, refund requests and payment complaints.

Refund and dispute workspace is locked until the reviewed staging Worker contract is enabled.

Safety & Compliance

Policy checks, risk control and safety compliance.

Safety and compliance workspace is locked until the reviewed staging Worker contract is enabled.

QA Analytics

QA performance, workload and response metrics.

QA analytics workspace is locked until the reviewed staging Worker contract is enabled.

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SINGLE PUBLIC AI IDENTITY

Kenn · Event Country guide

Kenn is the only conversational identity shown to customers and organizers. Existing AI systems remain private specialists for tour drafting, organizer copy and approved internal automation.

Safety contract active Guidance first, confirmation before action Kenn cannot silently book, charge, cancel, refund, publish, change payouts or alter an account from chat.

Last 24 hours—

Latest sample—

Successful—

AI responses—

Inventory grounded—

Active automations—

Paused automations—

Request routes

Load Kenn metrics to begin

Refresh

Safe live test

Tests the same Kenn gateway used by the apps and website.

Ask Kenn

The response will appear here. No booking or system change can be made by this test.

Kenn · Public guideDiscovery, booking guidance, account guidance, support routing and organizer operational help.

Organizer AI Assist · Private toolImproves tour titles and descriptions only inside the organizer creation form.

Tour Factory · Internal specialistCreates labelled drafts for employee review; it does not become a second public assistant.

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